When will my order ship?

99.9% of the time your order will ship the same day if ordered by 1:00 PM EST.

How long will it take to receive my order?

Ground shipments should arrive in 2 - 5 business days. Second day shipments should arrive in 2 business days and next day shipments should arrive the next business day.

How do returns work?

We will honor returns for any reason for up to 10 days from the order date. Of course returns caused by incorrect addresses furnished by you will incur restocking and rerouting fees.

How does your guarantee work?

If our product is defective or not as advertised, for a limited time, we will refund the purchase price to you or replace the gift for the recipient at our option. We want you to be happy.

Do you substitute items in baskets?

Yes, but not frequently. In some cases we will be out of an ingredient that makes up a basket or other product that we will need to substitute so we can ship on time. We try to always upgrade to a higher value or better quality ingredient when we have to do a substitution.

"Warning: While our suppliers make every effort to ensure that only the ingredients shown are included in your gift, it is very likely that your gift ingredients may have been processed using equipment that has traces of a variety of nut, fruit, grain or dairy products.  If your potential recipient or others that might consume the gifts are highly allergic to common food products, for their safety, we highly recommend that you order one of our non-food gifts".